>A LOCAL PARTNERSHIP
Through local offices, we really get to know our clients and their individual communities. You'll receive prompt, hands-on attention from staff members that are familiar with your accounts. We are available to meet with you regularly to review reports, answer questions, maintain and update tax rolls, and to discuss budgets and any additional services needed.
DELINQUENT ACCOUNTS
Each year, delinquent taxes cost municipalities and school districts thousands of dollars. In many cases, tax rates have to be raised to offset this lost income and balance budgets.
We can help you avoid all of that. Delinquent accounts receive our staff's personal attention. First, we identify and locate your delinquent taxes, cross-checking with existing databases. And, when appropriate, we can initiate all pertinent Act 511 delinquency procedures. We send computerized mailings of Notice and Demand Statements, Wage Attachments, and District Justice Hearings, to the full extent of the law. In addition to sewage utilities, termination of water service can be applied.
Not every tax company will actually take the time and follow through with all of these actions. We will.
And, while we are indeed aggressive in our collection of delinquent taxes, we are also sensitive to your image in the community. We'll handle each case firmly and fairly.
COMPUTERIZED ACCURACY & SECURITY
The PA.M.S. computer system features an in-house database system that accurately keeps track of all client records. These records are secure and are backed up on a daily basis. We also maintain a vast database of taxing authorities and taxpayers that we continually update to enhance our collections processes.
Our PA.M.S. Customized Software generates comprehensive, easy-to-understand reports. The reports detail all taxes collected, any delinquent taxes, and the penalties and interest paid on those delinquent taxes. The reports show where you are capturing your tax dollars.
CONFIDENTIALITY & COMPENSATION
All of our clients are assured complete confidentiality of any and all tax records. For our services, we are typically compensated by a commission. So, our performance is directly related to our compensation. You'll always get our very best efforts.
TAXING AUTHORITY SERVICES WE PROVIDE
At PA.M.S., we provide a full range of services to meet the tax and utility needs of your municipality or school district. The following is a list of current and delinquent taxes and utilities we collect:
Taxes
- Earned Income
- Per Capita
- Occupation Assessment
- Occupational Privilege
- Real Estate
- Mercantile
- Business Privilege
- Amusement
Utilities
- Sewage
- Refuse
PROCEDURES
PA.M.S. has developed a proven and systematic approach to collecting taxes and utilities with skill, speed and accuracy. For more information on our general procedures, simply click on the button below. Download Adobe Acrobat Reader here.
REPORTS
PA.M.S. provides a variety of reports to clients based on their individual needs. We've included samples of two standard monthly and quarterly reports. Other reports are also available. With every one of our reports, you get more than just lump sums. You get valuable details about the collections, so you can see the specific sources of the collected monies. Click below to see examples.
• Earned Income Tax Report
This sample monthly school district report details comprehensive collection information, including tax years, all municipalities within the district, taxes, penalties, interest, refunds and NSF.
(Please note: The report for a municipality is similar to the school district report, only with municipality information in place of school district information. The quarterly report enables you to compare total, current, and delinquent collections from the prior year.) Download Adobe Acrobat Reader here.
• Utility Fee Report
The Monthly Sewage Report shown provides an example of the detailed collection analysis we provide clients. The report covers key areas such as current and delinquent, billing cycles, penalty, interest, NSF, refunds and totals. The quarterly report enables you to compare total, current, and delinquent collections from the prior year. In this sample quarterly report, the total sewage collections are shown - the surcharge is not included. Download Adobe Acrobat Reader here.
